I'm sorry I could not help more. We primarly edit text and the design work rightfully goes to designers (they have the software).<br /><br />I haven't heard back from Customer Services yet, and if they find&nbsp;&nbsp;a bold solution, then I'll pass it along to promptly.<br /><br />Of course, you'll get a full refund, which is rightfully due.<br /><br />If I can help with any future pre-production documents (the text-based ones that get sent to the designers who then do the layout and graphics), please let me know.<br /><br />Jackson