Hi,<br /><br />Thank you for helping me out!<br /><br />I made an appeal to my apartment's housing office and received a response email which was too disappointing.<br />This email is to fight with them, but I do NOT&nbsp;want to be too rude, NOR&nbsp;do I want my argument to be to naive and ineffective.<br />I want to make a strong point.<br /><br />Please help..<br /><br />Hangsan