<strong>The letter WAS part of the manuscript</strong>. It started with "Hello Jackson." You even edited it, do you remember? I agree that I sent the manuscript to you in error, but with all due respect, I believe you should have not accepted it, since it was obviously not addressed to you, sending a note to me explaining the misunderstanding.&nbsp;<br /><br />Was the editing, perhaps, &nbsp;made by one of those computer programs? I wonder, because a person couldn't have missed my mentioning "Jackson" in the introductory letter as well as several times in the body of the manuscript (in red font). &nbsp;<br /><br />Finally, customer service could be better. Saying "The editing is good so I suggest you just accept it" is a little harsh. &nbsp;I am going to contact Editor World's office on Tuesday, requesting a new editing. I am sure they will be more sensitive and will understand the situation.