Thank you for your patience. I could not rush this incredibly thoughtful and informative text.<br /><br />I'm particularly impressed that you maintained your&nbsp;tone throughout all 44-45 page. Another key point to mention is that all of the many quotes fit in well, no awkward transitions. Well done.<br /><br />As I read this text (being a professor of English myself), I felt that you were sitting across the desk and talking to me, your tone/voice was so clear.<br /><br />I've added some comments to consider. The main suggestion would be to add subtitles and perhaps a table of contents.<br /><br />A final compliment: you shifted from school to corporate training and back and forth with admirable ease. All the shifting worked well.<br /><br />Jackson<br /><br />