Well, know I know what I've been missing - ha! Excellent edits and proactive suggestions that immediately hit the direct, conversational tone I was looking for. I thought the paragraph deletion might leave a hole. NOT. I get it. Thanks! For future reference, don't worry at all about formatting unless the formatting choices I'm making (bullets vs. numbers, for example) are getting in the way of things. Everything gets reformatted before posting anyway (with pictures, hyperlinks, etc. added). I assume that if I were to write an ending paragraph (for example) and resubmit or make other changes and resubmit, that would be a separate job based on word count involved. Is that correct? I think I can take this one from here. Thanks so much. You won't be able to get rid of me.