Unfortunately, I can't help you from this side. You can talk to the main office, and they should be able to do something. You can either e-mail <a href="mailto:info@editorworld.com">info@editorworld.com</a>&nbsp;or you can call&nbsp;(614) 500-EDIT (3348) between 9 am and 4 pm Eastern time tomorrow. You can reference your file name, which is EW_68239.docx.<br /><br />Sorry I couldn't be of more assistance!