Hi - I think the organization is good. I was impressed that you correctly used the bullet point because in the most of the papers I am given to work on, the bullet points are not used correctly.&nbsp;<br /><br />One thing you might want to consider changing, though, is under KEY LESSONS LEARNED. Note that the first three points start with some kind of action (establish, put, include), but the last two are simply statements. It would be ideal to make those last two bullet points read like the first three - as actions the reader can implement.&nbsp;<br /><br />Otherwise, I thought the writing and language use is good -- and most of the edits I ended up making were more for consistency.<br /><br />Is there is anything specific you want me to address, please get back to me, and I will take another look.<br /><br />I also see that there is more to come, so I am more than happy to help out...