I honestly didn't want to change a word, Ivan. The people sound so authentic. And changing someone else's words, well, it's like touching&nbsp;up the Mona Lisa.<br /><br />But then, I thought, if it's just a matter of clarifying a phrase here and there, no harm's done, so I made a couple of changes, according to your guidelines. I hope they help.<br /><br />There are so many unhappy people out there, I'm glad you're giving some of them a voice. Never think what you're doing isn't important.<br /><br />Best wishes - George<br /><br />&nbsp;