<p>This is the Job description and would like to appeal to it:</p>
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="color: #000000; font-family: Verdana; font-size: 12px; font-weight: 400;">The Greenlight Hub Coordinator is responsible for managing day-to-day operations of the Hub, and leading a team of Greenlight Hub Experts. In this role, you will lead Experts by example on how best to build Uber&rsquo;s relationship with partners, support their operational needs. and manage the day-to-day operations of the Greenlight Hub.</span></p>
<p style="margin-top: 0pt; margin-bottom: 0pt;">&nbsp;</p>
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<p style="margin: 0px;">RESPONSIBILITIES:</p>
<ul>
<li>Support the daily operations through operational oversight and analysis</li>
<li>Handle escalations of more difficult support interactions</li>
<li>Manage scheduling, attendance, and general administration of Experts</li>
<li>Train, coach, and guide Experts to drive quality and efficiency metrics</li>
<li>Own facility issues such as supplies, utilities, and branding</li>
<li>Improve processes on behalf of Experts and partners</li>
<li>Actively contribute to the Greenlight Hub program through project work</li>
</ul>
<p style="margin: 0px;">BACKGROUND:</p>
<ul>
<li>Must have have a Bachelor&rsquo;s degree with 1-3 years of relevant experience</li>
<li>Demonstrated background in solving complex customer problems</li>
<li>Customer support team management experience strongly preferred</li>
<li>Previous sales experience highly preferred</li>
<li>A problem solver. You&rsquo;re ready to tackle complex customer problems without hesitation.</li>
<li>A mentor. You're able to guide and coach your team to improve performance effectively.</li>
<li>Independent. You&rsquo;re ready to manage a Greenlight Hub while balancing multiple priorities.</li>
<li>Analytical. You use metrics and data to guide and drive your decisions.</li>
</ul>
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