Dear Ms. Harris,

I would like to apologize for not having gotten back to you sooner.  Due to a system error, I only now received your communication, and I am sick about the fact that you might think I ignored you.  This is most definitely not the case.

Congratulations on your admittance to UPenn, and kudos to you for seeking assistance with writing and editing.  If you are still interested and have not yet found an editor, please let me know, and I will give your questions the careful attention they deserve in my (timely) reply.

Thank you,

Laura Kenney