I hope these notes answer your questions.

1st bullet: 

One AT specialist stated that he had conducted approximately 20 IEP assessments with his students and had identified that about 70 percent of them would benefit from using an iPad to meet their special needs. 

2nd bullet: 

She appreciated the arrangement and stated that she had become more familiar with the voiceover features on the iPad. 

Under the D. demo 1st bullet:

Later, during the follow-up, the director of the Office of the Governor stated that all of her staff members realized that the AT options were highly significant for their clients. 

Very last bullet:

In addition, she provided technical assistance to configure the ChaptPC communication device and she configured iPads for other students. 

Yes, you should lowercase “specialistâ€ unless it comes before someone’s name, ex., Specialist Smith.