{"coupon":"fb16","discount":1.123,"doc_name":"The Three Cs of Customer Satisfaction","doc_id":68383,"editorId":"2750","email":"tiggeressj@aol.com","message":"Good morning,<br \/><br \/>Happy Monday! I am in the writer's block! That low grades gave me left hook and uppercut in my feelings.&nbsp;<br \/><br \/>I can't stop trying though.&nbsp;<br \/><br \/>At least, I have you as my forever editor. So those all low grades do not matter that much. <br \/>&nbsp;\"IF\" I become CEO, I will pay you top dollars to write my memos ;D<br \/><br \/>Have a great one and BFN&nbsp;<br \/><br \/>Julie<br \/><br \/><br \/><a href=\"http:\/\/www.mckinsey.com\/industries\/retail\/our-insights\/the-three-cs-of-customer-satisfaction-consistency-consistency-consistency\">http:\/\/www.mckinsey.com\/industries\/retail\/our-insights\/the-three-cs-of-customer-satisfaction-consistency-consistency-consistency<br \/><\/a>","price_select":"1","temp_doc_name":"upload_57833c1209a203.99579718.docx","word_count":"416","subtotal":11.23,"total_amt":10.11,"transactionReference":"PAY-3KD22131V9935801MK6BTY2Q"}